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Leadership and Personal Development, Strategic Management, Lean Six Sigma & Quality Tools

"We've involved key customers and they've valued being listened to"

02-Dec-2014

Jon Davies's project focussed on improving customer service and he used some simple but powerful tools to engage and involve customers in the process. Results from the project have been great and Jon said, "We're now more confident when tendering for business because we know we've got a strong team capable of delivering".


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