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Leadership and Personal Development, Strategic Management, Lean Six Sigma & Quality Tools

Business Improvement Techniques

Business Improvement Techniques is the national qualification that links to Six Sigma and Lean Manufacturing.  Capella is licenced to deliver and assess these qualifications from Level 2 to Level 4. 

We combine standard processes with our own best practice methods and materials to ensure you get:

  • A great learning experience 
  • Skills and confidence in best practice methods and tools
  • Support to complete improvement projects that deliver bottom-line benefits
  • Guidance on selecting and scoping further projects

Take a look at some of our case studies to see the results of our BIT programmes.

“A good learning experience that has also improved customer relationships” Carol Henderson, Administration Manager, UYT
“ We've made a massive improvement” Paul Edwards, Operations Director, Clamason Industries

We work closely with awarding bodies such as EAL and have strong links with Sector Skills Councils.  We also have experience of developing new programmes and materials that can be assessed against national standards.  Take a look at the BAE case study.

Case Study - BAE Systems Case Study - BAE Systems (285 KB)

Case Study - UYT Case Study - UYT (237 KB)

Case Study - Clamason Case Study - Clamason (284 KB)

Business Improvement Techniques

Business Improvement Techniques

Client Testimonials

These are a small example of our latest testimonials. For many more click here.


We have a new way of thinking and of challenging some of the less healthy paradigms in the business” Alan Anderson, Director of International Programmes, SAIC Motor Technical Centre.


“Really enjoyed learning the Six Sigma way and the Capella Trainer was always very helpful and encouraging in getting me through the programme”. Francis Robson, Toyota

Examples of Our Clients