Continuous Improvement is “An ongoing effort to improve products, services or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once.” ASQ.
It is possible for Continuous Improvement to be embedded in business culture, to be part of the way organisations operate and to be part of the daily job of every employee and every supplier. But this requires engagement throughout an organisation from top to bottom. Our CI ladder shows how this can be achieved. It builds on all of our experience, reflects ISO13053 recommendations and aligns with ISO18404 requirements.
The ladder is supported by a range of excellent resources to drive Continuous Improvement awareness, competence and engagement so that:
Take a look at the ladder and contact us to find out more. Download the graphic as a PDF here