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Leadership and Personal Development, Strategic Management, Lean Six Sigma & Quality Tools

Quality Tools

There are some fantastic tools available for improving quality of services and products, all of which help increase customer satisfaction, improve sales and increase profitability. Capella provides consultancy, training, coaching, technical support and assessment in a broad range of these.

We have standard programmes and you can find out about objectives, content and duration by downloading Programme Overviews.

Quality tools overview Quality tools overview (391 KB)

8D 8D (412 KB)

APQP APQP (303 KB)

FMEA FMEA (443 KB)

SPC SPC (388 KB)

We have lots of experience of putting together bespoke programmes that fit your organisation in terms of content, level and timing.  The most important thing is:

  • Having a programme that delivers increased skills and confidence of key people
  • A method that is fully integrated into current processes
  • A tool-set that can be deployed to deliver bottom line improvements 
Case Studies:

Case Study - JLR PFMEA Training Case Study - JLR PFMEA Training (276 KB)

Case Study - Nifco Case Study - Nifco (459 KB)

Case Study - Quality and CI at Brose Case Study - Quality and CI at Brose (303 KB)

Case Study - APQP at Bombardier Case Study - APQP at Bombardier (457 KB)

Case Study - Advanced Quality Tools at Pektron Case Study - Advanced Quality Tools at Pektron (334 KB)

Case Study - 8D at Red Bull Case Study - 8D at Red Bull (285 KB)

Case Study - Design Robustness at Draexlmaier Case Study - Design Robustness at Draexlmaier (200 KB)

Case Study - JLR Conduct Analysis Training Case Study - JLR Conduct Analysis Training (417 KB)

Case Study - JLR Failure Mode Avoidance Training Case Study - JLR Failure Mode Avoidance Training (186 KB)

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Call us to discuss your challenges and requirements and we’ll work together to develop a programme that’s right for you.  

“We are very keen to continue with the 6 Sigma training with Capella it’s having a fantastic effect on our business and people. They are a rare breed of consultants who actually muck in and roll their sleeves up and so get things done.”  Richard Barton, Managing Director, Strip Tinning

Quality Tools

Client Testimonials

These are a small example of our latest testimonials. For many more click here.


We have a new way of thinking and of challenging some of the less healthy paradigms in the business” Alan Anderson, Director of International Programmes, SAIC Motor Technical Centre.


“Really enjoyed learning the Six Sigma way and the Capella Trainer was always very helpful and encouraging in getting me through the programme”. Francis Robson, Toyota

Examples of Our Clients